Your Rights During Car Repairs: Rivian in Massachusetts

Your legal rights when getting your car repaired after an accident, choosing your own repair shop, refusing aftermarket parts, and fighting substandard repairs. This guide covers Rivian owners specifically in Massachusetts, where Massachusetts's Department of Insurance regulates all claims.

About Rivian Claims

Average diminished value: $6,500. Total loss threshold: 80%.

  • Service center availability
  • Parts availability delays
  • Software update issues

Tips for Rivian Owners in Massachusetts

  • Rivian repairs can take months due to parts availability — document all delays