Collision Insurance Claims in Virginia
Everything you need to know about collision insurance claims in Virginia (VA), including state-specific laws, filing deadlines, and how to contact the Virginia Bureau of Insurance.
Virginia law at a glance
Last reviewed against the sources linked below.
What is the total loss threshold in Virginia?
A late-model Virginia vehicle is a salvage vehicle when its estimated repair cost (excluding towing, storage, rental and diminished-value payments) would exceed its actual cash value minus its salvage value. A late-model car repaired after damage over 75% of its value is branded rebuilt.
Can you claim diminished value from the at-fault driver's insurer in Virginia?
The Supreme Court of Virginia adopted a measure for a damaged car under which, when repairs can restore it, damages are the reasonable repair cost with a reasonable allowance for depreciation. That allowance covers value still lost after repair.
How long do you have to sue over car damage in Virginia?
Virginia allows five years for every action for injury to property, including damage to a vehicle.
Source: Va. Code § 8.01-243(B)
Which Virginia rule governs how auto insurance claims are settled?
Virginia's rule on automobile claim settlements requires repair estimates that can reasonably fix the car, a copy of the estimate to the claimant, and a total loss valuation on request.
Source: 14VAC5-400-80(D)
General information about Virginia law, not legal advice. Laws and policies change and your policy wording matters; check the cited source or ask a Virginia attorney before relying on a deadline. No outcome is guaranteed.
Virginia Insurance Regulation Overview
Virginia Bureau of Insurance regulates the industry as one of the few remaining contributory negligence states. Uniquely, Virginia allows drivers to pay a $500 fee instead of purchasing auto insurance, though they remain personally liable for damages.
Key Virginia Insurance Regulations
- Contributory negligence — even 1% fault bars recovery
- 2-year statute of limitations for personal injury; 5 years for vehicle property damage (Va. Code § 8.01-243(B))
- Allows $500 uninsured motorist fee in lieu of insurance (unique to Virginia)
- Mandatory auto insurance: 25/50/20 minimum liability (or pay $500 fee)
How to File Collision Insurance Claims in Virginia
When filing collision insurance claims in Virginia, it's important to understand the state's specific insurance regulations and consumer protections. The Virginia Bureau of Insurance oversees insurance companies operating in Virginia and provides resources for consumers who need assistance with their claims.
Step-by-Step Process for Virginia
- Document your claim — Gather all evidence relevant to your collision insurance claims including photos, receipts, medical records, and any correspondence with your insurance company.
- Review your policy — Check your insurance policy for specific coverage terms, deductibles, and exclusions that apply in Virginia.
- File promptly — Virginia has specific deadlines for reporting insurance claims. Contact your insurer as soon as possible to initiate the claims process.
- Know your rights — Under Virginia law, insurance companies must handle claims fairly and in a timely manner. If you believe your claim was wrongfully denied, you can file a complaint with the Virginia Bureau of Insurance.
- Check the numbers — Compare the insurer's offer or denial with the Virginia rules above and the policy wording. InsurifyAI can review the insurer's report and help you put your response in writing; you (or your attorney) present it to the insurer.
Virginia Bureau of Insurance
Phone: (804) 371-9741
Website: https://www.scc.virginia.gov/pages/Bureau-of-Insurance
File a Complaint: Consumer Complaint Portal
Commissioner: Scott A. White
More on Virginia auto claims
By insurer in Virginia
Insurer names are trademarks of their owners and are used only to identify the insurer a claim is with. InsurifyAI is an independent claims-help service, not affiliated with, endorsed by, or sponsored by any insurer.
Collision Insurance Claims in Other States
More Insurance Guides for Virginia
Need Help with Your Collision Claim in Virginia?
InsurifyAI checks what the insurer says your car is worth, with guidance specific to VA insurance rules.
Get Started Free