How does certified mail work?

How does certified mail work?

InsurifyAI partners with Lob to send your demand letters and other claim correspondence via USPS Certified Mail with Return Receipt Requested.

How it works

1. Generate your letter — Use the AI letter generator to create a demand letter, appeal, or other correspondence.
2. Review & approve — Review the letter content and make any edits.
3. Send via certified mail — Click "Send Certified Mail" and enter the recipient's address. We print, fold, stuff, and mail the letter for you.
4. Track delivery — Monitor real-time USPS tracking from your dashboard. You'll receive notifications when the letter is in transit, out for delivery, and delivered.
5. Proof of delivery — Once delivered, you'll receive a digital copy of the signed return receipt (green card) as proof that the insurance company received your letter.

Why certified mail matters

• Legal proof of delivery — Certified mail with return receipt provides irrefutable evidence that the insurer received your correspondence.
• Starts the clock — Many state regulations require insurers to respond within a specific timeframe (often 15–30 business days) after receiving a demand. Certified mail establishes the exact receipt date.
• Bad faith evidence — If the insurer ignores your demand letter, the certified mail receipt becomes powerful evidence of bad faith handling.

Pricing

• Standard certified mail: $14.99 per letter
• With green card (return receipt): included
• Claims Action Package bundle: $79.99 (includes certified mail + vehicle report + notarization — save over $20)