Florida Insurance Regulations
Consumer rights and insurance laws in Florida
Overview
Florida's Office of Insurance Regulation oversees one of the most complex insurance markets in the US, particularly for property insurance due to hurricane exposure. Major tort reform in 2023 changed Florida from a pure comparative to modified comparative fault state.
Key Insurance Regulations in Florida
- Modified comparative fault — barred at 51% or more fault (as of 2023 tort reform)
- 2-year statute of limitations for personal injury (reduced from 4 years in 2023)
- No-fault PIP state — PIP coverage required on all policies
- Assignment of Benefits (AOB) reform limits contractor direct claims
Filing an Insurance Complaint in Florida
If you believe your insurance company has acted unfairly or violated Florida insurance laws, you can file a complaint with the Florida Office of Insurance Regulation. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Florida Office of Insurance Regulation typically responds to complaints within 30 days.
Florida Office of Insurance Regulation
Insurance Commissioner: Michael Yaworsky
Phone: (850) 413-3140
Website: https://www.floir.com
File a Complaint: Consumer Complaint Portal
Diminished value claims in Florida
Yes, against the at-fault driver. Florida courts treat repair cost plus the car's remaining loss in value as the usual measure of damage, though your own insurer generally does not owe diminished value after a proper repair (Siegle v. Progressive, 2002). For crashes after March 24, 2023, a negligence claim must generally be filed within two years (Fla. Stat. § 95.11(5)(a)), and under Florida's modified comparative fault rule you recover nothing if you were more than 50% at fault.
Read the Florida diminished value guideInsurance Claim Guides for Florida
Browse our detailed insurance claim guides tailored specifically to Florida laws and regulations.
Other State Insurance Regulations
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