Virginia Insurance Regulations
Consumer rights and insurance laws in Virginia
Overview
Virginia Bureau of Insurance regulates the industry as one of the few remaining contributory negligence states. Uniquely, Virginia allows drivers to pay a $500 fee instead of purchasing auto insurance, though they remain personally liable for damages.
Key Insurance Regulations in Virginia
- Contributory negligence — even 1% fault bars recovery
- 2-year statute of limitations for personal injury and property damage
- Allows $500 uninsured motorist fee in lieu of insurance (unique to Virginia)
- Mandatory auto insurance: 25/50/20 minimum liability (or pay $500 fee)
Filing an Insurance Complaint in Virginia
If you believe your insurance company has acted unfairly or violated Virginia insurance laws, you can file a complaint with the Virginia Bureau of Insurance. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Virginia Bureau of Insurance typically responds to complaints within 30 days.
Virginia Bureau of Insurance
Insurance Commissioner: Scott A. White
Phone: (804) 371-9741
Website: https://www.scc.virginia.gov/pages/Bureau-of-Insurance
File a Complaint: Consumer Complaint Portal
Insurance Claim Guides for Virginia
Browse our detailed insurance claim guides tailored specifically to Virginia laws and regulations.
Other State Insurance Regulations
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