New Mexico Insurance Regulations

Overview

New Mexico Office of Superintendent of Insurance regulates the insurance industry and provides consumer assistance. New Mexico follows pure comparative fault, allowing recovery even when primarily at fault.

Key Insurance Regulations in New Mexico

• Pure comparative fault — recover regardless of fault percentage
• 3-year statute of limitations for personal injury; 4 years for vehicle property damage (NMSA 1978, § 37-1-4)
• Mandatory auto insurance: 25/50/10 minimum liability

Filing an Insurance Complaint in New Mexico

If you believe your insurance company has acted unfairly or violated New Mexico insurance laws, you can file a complaint with the New Mexico Office of Superintendent of Insurance. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.

Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The New Mexico Office of Superintendent of Insurance typically responds to complaints within 30 days.