New York Insurance Regulations
Consumer rights and insurance laws in New York
Overview
New York Department of Financial Services oversees the second-largest insurance market in the US. As a no-fault PIP state, New York requires injuries to meet the 'serious injury' threshold before tort claims are permitted, with strong consumer protections under Regulation 64.
Key Insurance Regulations in New York
- Pure comparative fault for tort claims
- 3-year statute of limitations for personal injury and property damage
- No-fault PIP state — serious injury threshold to sue
- Mandatory auto insurance: 25/50/10 minimum liability with PIP
- Regulation 64 — Prompt Pay Law requires timely claim processing
Filing an Insurance Complaint in New York
If you believe your insurance company has acted unfairly or violated New York insurance laws, you can file a complaint with the New York Department of Financial Services. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The New York Department of Financial Services typically responds to complaints within 30 days.
New York Department of Financial Services
Insurance Commissioner: Adrienne A. Harris
Phone: (800) 342-3736
Website: https://www.dfs.ny.gov
File a Complaint: Consumer Complaint Portal
Insurance Claim Guides for New York
Browse our detailed insurance claim guides tailored specifically to New York laws and regulations.
Other State Insurance Regulations
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