Washington Insurance Regulations
Consumer rights and insurance laws in Washington
Overview
Washington Office of the Insurance Commissioner is the only statewide elected insurance commissioner position in the Pacific Northwest. Washington follows pure comparative fault and requires PIP coverage on all auto policies.
Key Insurance Regulations in Washington
- Pure comparative fault — recover regardless of fault percentage
- 3-year statute of limitations for personal injury and property damage
- Mandatory auto insurance: 25/50/10 minimum liability with PIP
Filing an Insurance Complaint in Washington
If you believe your insurance company has acted unfairly or violated Washington insurance laws, you can file a complaint with the Washington Office of the Insurance Commissioner. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Washington Office of the Insurance Commissioner typically responds to complaints within 30 days.
Washington Office of the Insurance Commissioner
Insurance Commissioner: Mike Kreidler
Phone: (800) 562-6900
Website: https://www.insurance.wa.gov
File a Complaint: Consumer Complaint Portal
Diminished value claims in Washington
Yes. In Washington you can claim diminished value from the at-fault driver's insurer, and in Moeller v. Farmers Insurance Co. of Washington (2011) the Washington Supreme Court held that one insurer's own auto policy covered the diminished value of a repaired car. You have three years to sue for injury to personal property (RCW 4.16.080(2)), and Washington's pure comparative fault rule reduces, but does not bar, your recovery if you were partly at fault.
Read the Washington diminished value guideInsurance Claim Guides for Washington
Browse our detailed insurance claim guides tailored specifically to Washington laws and regulations.
Other State Insurance Regulations
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