Pennsylvania Insurance Regulations
Consumer rights and insurance laws in Pennsylvania
Overview
Pennsylvania Insurance Department oversees a choice no-fault insurance system where drivers select between full tort and limited tort options. The limited tort option offers lower premiums but restricts the ability to sue for pain and suffering.
Key Insurance Regulations in Pennsylvania
- Choice no-fault state — full tort or limited tort options
- Modified comparative fault — barred at 51% or more fault for tort claims
- 2-year statute of limitations for personal injury and property damage
- Mandatory auto insurance: 15/30/5 minimum liability with PIP
Filing an Insurance Complaint in Pennsylvania
If you believe your insurance company has acted unfairly or violated Pennsylvania insurance laws, you can file a complaint with the Pennsylvania Insurance Department. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Pennsylvania Insurance Department typically responds to complaints within 30 days.
Pennsylvania Insurance Department
Insurance Commissioner: Michael Humphreys
Phone: (877) 881-6388
Website: https://www.insurance.pa.gov
File a Complaint: Consumer Complaint Portal
Diminished value claims in Pennsylvania
Yes. Pennsylvania courts measure damage to a car using the Restatement of Torts rule, which allows for any difference between the original value and the value after repairs (Holt v. Pariser, 1947), so you can claim diminished value from the at-fault driver's insurer. You have two years to sue for injuring personal property (42 Pa.C.S. § 5524(3)). Pennsylvania uses modified comparative negligence: you recover if your negligence is not greater than the defendants', reduced by your share.
Read the Pennsylvania diminished value guideInsurance Claim Guides for Pennsylvania
Browse our detailed insurance claim guides tailored specifically to Pennsylvania laws and regulations.
Other State Insurance Regulations
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