Texas Insurance Regulations
Consumer rights and insurance laws in Texas
Overview
Texas Department of Insurance oversees one of the largest insurance markets in the US. The Texas Prompt Payment of Claims Act provides strong consumer protections with strict deadlines for insurers to acknowledge, process, and pay claims.
Key Insurance Regulations in Texas
- Modified comparative fault — barred at 51% or more fault
- 2-year statute of limitations for personal injury and property damage
- Mandatory auto insurance: 30/60/25 minimum liability
- Prompt Payment of Claims Act — strict timelines for insurers
Filing an Insurance Complaint in Texas
If you believe your insurance company has acted unfairly or violated Texas insurance laws, you can file a complaint with the Texas Department of Insurance. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Texas Department of Insurance typically responds to complaints within 30 days.
Texas Department of Insurance
Insurance Commissioner: Cassie Brown
Phone: (800) 252-3439
Website: https://www.tdi.texas.gov
File a Complaint: Consumer Complaint Portal
Insurance Claim Guides for Texas
Browse our detailed insurance claim guides tailored specifically to Texas laws and regulations.
Other State Insurance Regulations
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