Missouri Insurance Regulations
Consumer rights and insurance laws in Missouri
Overview
Missouri Department of Commerce and Insurance oversees the insurance marketplace and consumer protection. Missouri uses pure comparative fault and has a generous 5-year statute of limitations for filing personal injury claims.
Key Insurance Regulations in Missouri
- Pure comparative fault — recover regardless of fault percentage
- 5-year statute of limitations for personal injury and property damage
- Mandatory auto insurance: 25/50/25 minimum liability
Filing an Insurance Complaint in Missouri
If you believe your insurance company has acted unfairly or violated Missouri insurance laws, you can file a complaint with the Missouri Department of Commerce and Insurance. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Missouri Department of Commerce and Insurance typically responds to complaints within 30 days.
Missouri Department of Commerce and Insurance
Insurance Commissioner: Chlora Lindley-Myers
Phone: (573) 751-4126
Website: https://insurance.mo.gov
File a Complaint: Consumer Complaint Portal
Diminished value claims in Missouri
Yes, against the at-fault driver. Missouri courts measure car damage by the market value lost, and they have allowed the cost of repairs plus the value still missing after repairs. You have five years to sue for injury to personal property (RSMo § 516.120), and Missouri uses pure comparative fault, so being partly at fault reduces your recovery instead of barring it.
Read the Missouri diminished value guideInsurance Claim Guides for Missouri
Browse our detailed insurance claim guides tailored specifically to Missouri laws and regulations.
Other State Insurance Regulations
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