Hawaii Insurance Regulations
Consumer rights and insurance laws in Hawaii
Overview
Hawaii's Insurance Division oversees insurance regulation within the Department of Commerce and Consumer Affairs. Hawaii is a no-fault PIP state, requiring personal injury protection coverage on all auto policies.
Key Insurance Regulations in Hawaii
- Modified comparative fault — barred at 51% or more fault
- 2-year statute of limitations for personal injury and property damage
- No-fault PIP state — PIP coverage required
- Mandatory auto insurance: 20/40/10 minimum liability
Filing an Insurance Complaint in Hawaii
If you believe your insurance company has acted unfairly or violated Hawaii insurance laws, you can file a complaint with the Hawaii Insurance Division. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Hawaii Insurance Division typically responds to complaints within 30 days.
Hawaii Insurance Division
Insurance Commissioner: Gordon Ito
Phone: (808) 586-2790
Website: https://cca.hawaii.gov/ins/
File a Complaint: Consumer Complaint Portal
Insurance Claim Guides for Hawaii
Browse our detailed insurance claim guides tailored specifically to Hawaii laws and regulations.
Other State Insurance Regulations
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