Louisiana Insurance Regulations
Consumer rights and insurance laws in Louisiana
Overview
Louisiana Department of Insurance regulates one of the most unique insurance markets in the US. Louisiana follows civil law (Napoleonic Code) and has a very short 1-year prescriptive period for filing claims, plus a direct action statute allowing consumers to sue insurers directly.
Key Insurance Regulations in Louisiana
- Pure comparative fault — recover even if 99% at fault
- 1-year prescriptive period (statute of limitations) for personal injury and property damage
- Mandatory auto insurance: 15/30/25 minimum liability
- Direct action statute — can sue insurer directly
Filing an Insurance Complaint in Louisiana
If you believe your insurance company has acted unfairly or violated Louisiana insurance laws, you can file a complaint with the Louisiana Department of Insurance. The department investigates consumer complaints and can take enforcement action against insurers that violate state regulations.
Before filing a complaint, make sure you have documented all communication with your insurance company, including claim numbers, dates, and the names of representatives you've spoken with. The Louisiana Department of Insurance typically responds to complaints within 30 days.
Louisiana Department of Insurance
Insurance Commissioner: Tim Temple
Phone: (225) 342-5900
Website: https://www.ldi.la.gov
File a Complaint: Consumer Complaint Portal
Insurance Claim Guides for Louisiana
Browse our detailed insurance claim guides tailored specifically to Louisiana laws and regulations.
Other State Insurance Regulations
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